Harte Consulting Ltd GDPR POLICY

In this privacy policy, we will set out how we collect and process personal data and client data. We will also set out our data breach procedures. Harte Consulting Ltd is committed to protecting the privacy and security of your personal information. We only collect and use personal data in line with the General Data Protection Regulation, the Data Protection Act and any other applicable laws and regulations.

This Privacy Notice informs you (the ‘data subject’) about our processing activities: the data we hold, why we use it, how long we will retain it for, and other relevant information.

Any questions and requests regarding personal data may be sent to our Data Protection Officer by sending an email to: info@harte-consulting.co.uk

Candidate Data

In the collection of this data, we will ask our candidates for their explicit consent for personal data to be collected and used. This consent will form the lawful basis for the processing and will be asked for at the time of registration to the recruitment agency.

• Information we collect
• How we store this data
• What rights candidates have to access their data
• The right for candidate data to be deleted on request
• The reasons why we are storing candidate data
• How long we keep this data
• Who we share this data with

Information we collect

We collect information for the purposes of registering candidates to start employment at client premises. The information we may need for this are:

• Name and address, current CV, all qualifications for the role applied for, contact information to include telephone numbers and email address.
• References from former employers, bank account details, National Insurance number, photographic ID, work permit (if applicable) Photo ID, Medical Records and DBS details if issued with one
• 
  

How we store this data

All data collected will be stored digitally on secure computers and paper files will be stored in locked cabinets.

Limited data such as name, address, e-mail, telephone number and will be stored on the works mobile phone.

What rights candidates have to access their data

Candidate information is held in a transparent and lawful manner and can be accessed on request at any time in writing.

The right for candidate data to be deleted on request

A candidate has the right of erasure of all personal data held when they cease to work for the agency with the exception of information we are lawfully obliged to keep for Government agencies.

The reasons why we are storing candidate data

The reason we hold personal data on our candidates is so we can lawfully operate an Employment Business for the purposes of supplying staff to clients.

We have an obligation to our clients to provide staff with the correct qualifications and experience to carry out the duties required. In the case of supplying staff to schools and units with vulnerable service users we are legally obliged to ensure they have an up to date DBS.

How long we keep this data

IF you have not used our services for five (5) years then we will contact you and request whether you would like your information to be discarded or if you would like to remain on the database system. If we do not obtain a response then all records will be deleted.

Who we share this data with

By consenting to using your personal data for the purposes of recruitment we will share your information with third parties for the purposes of work assignments only. This information will never include information such as bank account details but will include information to show your suitability for the role. 

We will only give full information if requested to do so by Law Enforcement Agencies.

Client/Candidate Data

When a client/candidate account is set up by Harte Consulting Ltd the following procedures are put in place.

• We store the account documents in a locked cabinet.
• The account invoice details are stored on the computer.
• Contact details are entered on to a database and used to contact you by telephone, e-mail and social media
• Your contact details are also stored on a password-protected mobile phone.
• Your contact details are sent to your new employer upon acceptance of job offer.
• All computer digital records are protected with several layers of software to protect from cyber-attacks and virus attacks.
• All digital records are password protected.

Data Breach Procedures

INFORMING THE INFORMATION COMMISSIONER’S OFFICE

1. In the case of a personal data breach, the controller shall without undue delay and, where feasible, not later than 72 hours after having become aware of it, notify the personal data breach to the Information Commissioner’s Office in accordance with Article 55, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons. Where the notification is not made to the ICO within 72 hours, it shall be accompanied by reasons for the delay.
2. The processor shall notify the controller without undue delay after becoming aware of a personal data breach.
3. The notification referred to in paragraph 1 shall at least:

• Describe the nature of the personal data breach including where possible, the categories and approximate number of data subjects concerned and the categories and approximate number of personal data records concerned;
• Communicate the name and contact details of the data protection officer or other contact point where more information can be obtained;
• Describe the likely consequences of the personal data breach;
• Describe the measures taken or proposed to be taken by the controller to address the personal data breach, including where appropriate, measures to mitigate its possible adverse effect.

   4.  Where, and in so far as, it is not possible to provide the information at the same time, the information   
         may be provided in phases without undue delay.

   5.  The controller shall document any personal data breaches, comprising the facts relating to the
         personal data breach, its effects and the remedial action taken. That documentation shall enable the
         supervisory authority to verify compliance with this Article.

RIGHT TO WITHDRAW CONSENT

By registering with us you have given us the consent to use your data in line with GDPR policy. In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.

To withdraw your consent, please notify us on the email address via info@harte-consulting.co.uk. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

COMPLAINTS

If you have any concerns or complaints about data protection you should first raise this with us either by email to: info@harte-consulting.co.uk or by phone: +44 754 0770679

If you have a complaint or concern that has not been remedied internally, you may choose to raise this with the Information Commissioner’s Officer (ICO). Visit www.ico.org for more information.