Head of Lettings - 1370125

Role Type: Full-time, Permanent, Office-Based


Basic Salary: Up to £35,000 + OTE £45,000



Location: Darlington

The Company and Role Purpose: 

If you’re a Head of Lettings who gets as much satisfaction from developing a strong team as you do from winning business, this is an opportunity to take real ownership of a growing lettings operation, with the autonomy and earning potential to benefit from the performance you help create. 



The Package:


  • Up to £35,000 D.O.E basic salary 
  • OTE circa £45,000, with scope to earn more as the business grows 
  • Performance-led, uncapped commission structure 
  • Commissions awarded at 2.5%, 5% and 7.5% (will speak through budgets achieved at interview stage) 
  • Commission measured and paid quarterly on cumulative performance 
  • Office-based in Darlington 



The Company & Role:


Harte Recruitment is working with a growing residential property business looking for a hands-on Head of Lettings to lead its front-line lettings operation. 


This role needs more than a top individual biller. They’re looking for somebody who can lead, coach and develop people, understand where individuals need support and create a team that consistently performs. 


You’ll also have genuine commercial ownership, driving office performance, improving conversion, winning landlords and helping grow the managed portfolio. 


Property Management and maintenance are handled by a separate back-office function, allowing you to concentrate on lettings, leadership and growth.



The Person:


  • Experienced Head of Lettings or senior lettings professional 
  • Genuine people-management, coaching and staff-development experience 
  • Strong residential lettings knowledge 
  • Commercially minded and comfortable taking ownership of performance 
  • Able to list and win new landlord instructions 
  • Confident driving conversion and team results 
  • Supportive, hands-on leadership style 
  • Able to identify individual strengths and development needs 
  • Motivated by sustainable growth rather than short-term wins 
  • Comfortable working towards office budgets and performance targets 



The Head of Lettings Role:


  • Lead the front-line lettings team day-to-day
  • Manage, coach, train and develop staff
  • Take ownership of office lettings performance
  • Manage relets coming into the office
  • Drive conversion and performance against budget
  • Conduct listings and win new landlord instructions
  • Grow the managed portfolio
  • Create a proactive, supportive and accountable team environment
  • Identify opportunities to improve individual and team performance
  • Work collaboratively with colleagues responsible for new business and Property Management
  • Deliver sustainable revenue growth and consistently high service standards

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