Maintenance & Compliance Coordinator - 1226943
Basic salary: Up to £25,000 plus (OTE £28k)
Location: Manchester
The Company and Role Purpose:
Harte Recruitment is excited to partner with a leading property company in Manchester, who are seeking a passionate Maintenance & Compliance Coordinator to join their dynamic, forward-thinking team. Renowned for their innovative approach and cutting-edge design-led developments, this company is at the forefront of transforming spaces and shaping the future of the property landscape.
As a Maintenance & Compliance Coordinator, you will manage both reactive maintenance and planned compliance tasks, alongside a team of coordinators. This is a fantastic opportunity to ensure maintenance issues and compliance cases, like electrical certificate renewals and boiler services, are addressed promptly. The Maintenance & Compliance Coordinator role offers you the chance to make a real impact in enhancing the quality of service delivered across the properties.
The Package:
- Up to £25,000 basic salary (OTE £28k) plus up to 8% annual bonus and £1,500 performance bonus per annum
- Monday to Friday, 9:00 AM – 5:30 PM, with hybrid working available up to 2 days from home
- Regular social events, team nights out, and charity initiatives
- Free parking available in Manchester
The Role:
- Managing your own portfolio and responding to incoming maintenance queries from residents promptly
- Coordinating with contractors to schedule and complete repairs within agreed SLAs and Informing landlords of issues and any associated costs
- Monitoring and following up on all ongoing repair works
- Keeping residents informed on the status of repairs and managing expectations
- Conducting follow-ups to ensure work has been completed to a satisfactory standard
- Ensuring timely and accurate invoice processing and contractor payments
- Collaborating with the wider maintenance team on shared responsibilities and larger issues
The Person:
- Previous experience in a maintenance or property coordination role is desirable
- Strong organisational skills with the ability to multitask and prioritise
- Calm under pressure and able to handle urgent repairs or complaints
- Comfortable using property management software and standard office tools
- A solution-focused approach, ensuring issues are resolved efficiently and professionally
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Current Roles
Earlier this year, Madeleine attended a LinkedIn event called ‘Future Ready’ that focused on AI and how it can drive business development in the recruitment industry. Poor Mads had been joking for ages that one day her job would be overtaken by ChatGPT, so it was good to see her looking relieved the next day! 😂 As much as we use AI regularly to speed up certain tasks and save time, the human element is still very much needed to get decent results. For Chat GPT (or any AI software) to be of any real use, the processes behind it need to be solid, consistent and applied properly. You wouldn’t hire an admin assistant without giving them some training and we think of AI in the same way. If you wanted to use it to write a job spec, for example, you’d need to use a prompt that specifies the correct tone of voice, then check the text for inaccuracies, dodgy spelling and any missing information. AI is never going to replace our team’s decision-making, intuition or judge of character, so they don’t need to worry about being replaced! But what it does do is improve productivity so we can spend more time interacting with people and doing what we’re good at. 
How many times have you felt like you’re surrounded by idiots? There might be a very good reason for this (unless they are certified idiots, then you’re screwed!). 🥴 At Harte, we frequently refer to Persona Profiling, which uses four colours (red, blue, yellow and green) to identify individual traits so we can develop a better understanding of ourselves and others. From a recruitment point of view, this helps to define a job seeker’s characteristics and assess whether they’d be suited to a role or fit in with a business’s culture. Someone who is a ‘fiery red’ for example, will be results-orientated, strong-willed, and driven to achieve, whereas a ‘cool blue’ personality will have a more conventional energy that thrives on analysis and asking questions before making a move. Knowing this sort of information makes finding the right ‘fit’ for a company a whole lot easier because we have a clear idea of the traits and behaviours that are aligned with the role. It also gives us an indication of when we need to take a step back and slow things down in interviews to really get to know the job-seeker properly. If you’re keen to find out more about the four personality types, have a read of (or listen to) this book: https://www.amazon.co.uk/Surrounded-Idiots-Behavior-Effectively-Communicate/dp/1250179947 Do you know what energy colour you lead by?
Basic salary: Up to £63,000, £5,100 car allowance, so total up to £68,100 per annum, plus a 5% annual discretionary bonus. Location: Leeds