Recruitment / Customer Service Apprentice - 1307503

Basic Salary: Up to £7.55 per hour (increasing to £8.00 per hour from April 2026).

Location: Huddersfield

The Company and Role Purpose: 

Harte Recruitment is offering an exciting opportunity for a Recruitment / Customer Service Apprentice to join our fast-paced, supportive and people-focused Huddersfield team. This is a hands-on apprenticeship role designed for someone who wants to build real-world skills, gain responsibility over time, and develop a long-term career within recruitment and professional services.

You’ll work in a professional office environment, supporting day-to-day operations across the business while completing a Customer Service Practitioner Level 2 Apprenticeship. This Recruitment / Customer Service Apprentice role offers variety, exposure to multiple areas of the business, and the chance to grow with us as the company evolves.

The Package:

• Salary: £7.55 per hour for the first 12 months (National Apprenticeship Rate)
• Potential for increase subject to budget, performance and apprenticeship progress
• Rate increases to £8.00 per hour from 1 April 2026
• Hours: 40 hours per week, Monday to Friday

Training:

• Customer Service Practitioner Level 2 Apprenticeship
• One paid study day per week (Wednesday)
• Combination of face-to-face and online learning via Kirklees College

Future Prospects:

• Strong potential for a permanent role upon successful completion
• Further training or apprenticeship opportunities may be available

The Recruitment / Customer Service Apprentice Role:

This is a varied and evolving apprenticeship role where you’ll support the wider team while building core administrative, customer service and organisational skills.

Key responsibilities include:

• Using Microsoft Office, particularly Word and Excel
• Welcoming visitors and handling enquiries in a professional and friendly manner
• Answering and managing telephone calls confidently and courteously
• Providing refreshments for visitors when required
• Accurately inputting and maintaining data on internal systems
• Supporting colleagues across the business as needed
• Responding to requests for information in a timely manner
• Assisting with administration, marketing, social media and AI-led processes
• Following company policies, with particular focus on confidentiality, equality and best practice

Alongside your day-to-day role, you will:

• Attend all inductions, lessons and work-based training sessions
• Complete assignments within agreed deadlines
• Build and maintain a portfolio of evidence
• Take part in end-point assessment activities including portfolio, interview and practical observation

This role will grow with you, offering increasing responsibility as your confidence and skills develop.

The Person:



• Grade C/4 or above in Maths and English (essential)
• Good verbal and written communication skills
• A polite, clear and professional telephone manner
• Strong IT skills, with a good understanding of Microsoft Office
• Good organisation and time-management skills
• The ability to work to deadlines and meet targets
• Confidence using email and the internet
• Enthusiastic, friendly and approachable
• Punctual with a good attendance record
• Willing to learn and open to feedback
• Able to work independently and as part of a team
• Flexible and proactive, with a positive attitude to a varied workload
• Committed to ongoing training and personal development