IT Operations Administrator - 1315884
Basic Salary: Up to £30,000 per annum (DOE)
Location: Gateshead
The Company and Role Purpose:
This is an exciting opportunity for an IT Operations Administrator to join a highly respected, multi-office residential property business in the Northeast. Known for combining strong local market knowledge with modern marketing and well-embedded systems, this Estate Agency places real value on its people and the tools that support them.
In this IT Operations Administrator role, you’ll act as the go-to point of contact for IT support across multiple offices, working closely with a third-party provider while also getting involved in projects, improvements and upgrades that help shape how the business operates. It’s a varied, hands-on position offering autonomy, visibility and the chance to see the direct impact of your work every day.
The Package:
- Up to £30,000 basic salary per annum (DOE)
- Monday – Friday 08:45 – 17:00
- 22 days holiday plus bank holidays
- Supportive, collaborative working environment
- Professional development and training opportunities
The IT Operations Administrator Role:
- Act as the first point of contact for IT enquiries and support across the business
- Work closely with external IT support providers to resolve technical issues efficiently
- Provide hands-on support for users, systems and business applications
- Administer and optimise CRM, communications and internal systems
- Assist with onboarding/offboarding processes including account setup and permissions
- Help coordinate and deliver IT projects, upgrades and system enhancements
- Maintain documentation, asset registers, and compliance records
- Contribute to best practice IT governance and security standards
The Person:
- Technically confident with experience in IT support/administration roles
- Organised, proactive, and able to manage multiple priorities
- Comfortable communicating with technical and non-technical stakeholders
- Enthusiastic about identifying and delivering process improvements
- Familiar with CRM systems, user support, and project coordination
- Driving licence (essential): pool car available